August 6, 2014
Social media can be defined as user-generated content that’s distributed with the intention of being shared. This content is distributed through various tools such as RSS feeds and video sharing, and networks such as Facebook and Twitter.
The world’s Internet users are increasingly turning to social media for news and updates during natural and manmade disasters. Enterprise employees are no different. Social media users turn to Twitter and these other tools seeking more localized information than what the mainstream media can provide. It’s a way to find out what’s happening in their immediate geographical area, or with a user’s friends, family, and acquaintances in real-time.