Gedys

Teamstudio brings the market-leading, award-winning GEDYS IntraWare 7 suite to the UK for the first time to meet the growing demands for improved workflow and customer management tools.

CRM 360 for Lotus Notes

What are the Benefits of an Integrated CRM, Helpdesk, and Workflow System?

Build Productive and Efficient Sales Teams

Sales Force Automation makes it easier for your customer-facing staff and salespeople to track leads, manage sales opportunities, and see all customer interaction. The benefit is in turning time lost in administration into face-to-face selling time.

Gain Access to a Single View of your Customer

Your salespeople can see any open customer service tickets. The marketing team can track which customers are buying which products. You can manage your customer relationships in the most intelligent and effective way, thereby driving customer loyalty and profits.

Link Business Systems Together for Better Efficiency and Productivity

Give your sales team access to a back-office inventory/stock system so they can quickly provide customers with quotes or stock availability.

Improve Business Workflow

How do you manage all the stages of a customer interaction, from the first conversation, to raising a quote, to contract, order capture, invoicing and delivery?

When using separate systems to manage these tasks, there can be gaps where these processes break down or become inefficient. Businesses benefit from linked systems that can pass and track this activity without losing it in the gaps. It's all about putting all your customer information, interactions and activities in one place: At the fingertips of the people who need it!

Why Choose GEDYS IntraWare 7?

GEDYS IntraWare 7 is a powerful, multi-functional CRM, helpdesk and workflow management tool built on Lotus Notes®/Domino®. It's tightly integrated with Notes email, calendar, and database functions.

People Circle

The system has numerous capabilities: sales management, customer service, helpdesk management, group calendars, and workflow. It is built in modules, so you can purchase each one as needed. The systems link together straight away, reducing the overhead of additional system integration. This allows you to start small and then grow the system across your business over time.

Linking some CRM systems into other ERP or back-office systems can be very expensive, so one suite of products that reaches across multiple departments provides an immediate functionality and cost benefit.

GEDYS IntraWare 7 supports working collaboratively across your business and enables enhanced communication between departments. It puts a whole range of customer and business information, such as emails, activities, projects, sales figures, etc., at a user's fingertips, and is an established, successful solution with several thousand customers worldwide.

Why Choose Teamstudio for your GEDYS IntraWare 7 Implementation?

Teamstudio have been market leaders in Notes development since 1993, providing tools and services to companies looking to improve the quality of their applications through the efficiency of development and controlled processes during development and deployment.

Each of our technical staff members has an average of 15 years of Notes experience within industry leading global brands, and have worked as developers, administrators and project managers. We know what it takes to get CRM working for your business in the most efficient and effective way, so we can:

  • Advise you on the best Lotus Notes CRM system for your business
  • Work with your user community to deliver the right solution for their needs
  • Review your infrastructure so you can be sure you're getting the most from Notes
  • Coordinate the implementation and integration of complimentary systems such as RIM® BlackBerry® services
  • Provide exhaustive training on how to use IntraWare 7, so you can get the fastest and most substantial return on your investment

Solutions We Offer

  • GEDYS Licences
  • GEDYS Training
  • Database Analysis
  • Notes Upgrades
  • Server Consolidations
  • Process Consultancy
  • Mobile Connectivity
  • Mobile Enablement
  • CRM Hosting
  • Office Integration